Responsible gambling

Responsible Gaming at Golden Pokies

At Golden Pokies, we are committed to providing our players with a safe and enjoyable gaming experience. We understand that problem gambling can have serious consequences on individuals and their loved ones. Therefore, we have implemented various measures to promote responsible gaming practices.

Setting Deposit Limits

You can set deposit limits for your account by accessing the "Deposit" section in your user profile. Here, you can choose from a range of options, including daily, weekly, or monthly limits. This will prevent excessive betting and help you maintain control over your spending.

Time-Outs and Self-Exclusion

We also offer time-outs as a temporary measure to pause your gaming activities for up to 6 weeks. If needed, you can contact our support team to initiate this feature. Additionally, we provide permanent self-exclusion options that will prevent access to your account for a longer period.

Cooling-Off Periods

To further assist responsible players, we have introduced cooling-off periods after significant wins or losses. This allows you to reassess your gaming habits and seek support if needed before continuing play.

General Gambling Addiction Support

For those struggling with problem gambling, Golden Pokies provides links to general online resources for seeking help, such as GamCare in the UK or similar organizations tailored towards Australian players like Gambling Help Online.

We are dedicated to creating a responsible gaming environment that prioritizes player well-being. Our services and support options aim to prevent excessive betting while fostering fair play and enjoyment of our games.