Terms and conditions
Terms and Conditions
- General Agreement
These Terms and Conditions ("Agreement") form a legally binding contract between Golden Pokies casino (hereinafter referred to as "the Casino", "we" or "us") and you, the user (hereinafter referred to as "you" or "User"). By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
- Age Restriction
You must be at least 18 years of age to register with us and play on the Casino's website or any mobile platform. If we suspect that a User has not reached the minimum age requirement, we reserve the right to terminate their account immediately without notice.
- Registration
When registering an account with Golden Pokies casino, you are required to provide accurate and complete information about yourself. Failure to do so may result in account termination or restrictions on your account functions. You agree that all registrations are for personal use only.
- Account Security
You are responsible for keeping your username and password confidential and secure. If we suspect unauthorized access or misuse of an account, we reserve the right to suspend or terminate such accounts without notice.
- Deposits and Withdrawals
Golden Pokies casino accepts various payment methods, including (but not limited to) credit/debit cards, e-wallets, and bank transfers. Our withdrawal policy is as follows:
- All withdrawals will be processed within a reasonable time frame.
- A processing fee may apply for certain withdrawal methods.
- Bonus Terms
Golden Pokies casino offers various promotions, bonuses, and rewards to Users (collectively referred to as "Promotions"). These Promotions are subject to specific terms and conditions outlined in each respective promotion's rules and regulations:
- All Promotions require a minimum deposit or wagering amount specified by the Casino.
- Wagers placed with bonus funds may be restricted or capped at amounts specified by the Casino.
- Responsible Gaming
Golden Pokies casino is committed to promoting responsible gaming practices among our Users. We encourage you to set limits on your deposits, losses, and playing sessions:
- Daily, weekly, and monthly deposit limits can be set and changed through the "Deposit Limits" section of the account.
- If a User has placed multiple bets with an accumulated value greater than the deposit amount specified in their settings or current bankroll balance, Golden Pokies casino may refuse any wagers exceeding this threshold.
- Customer Support
Golden Pokies casino's customer support is available 24/7 to assist Users:
- Live Chat: Available at all times for immediate assistance.
- Email: Response times vary between minutes and hours depending on the complexity of your request.
- Security Measures
Golden Pokies casino employs industry-standard security measures, including encryption technology (e.g., SSL) to ensure secure data transmission:
- Our website is regularly updated with the latest versions and patches.
- Firewalls and other software tools are used for malware protection.
- Withdrawal Policy
Golden Pokies casino may at any time change or suspend withdrawals of winnings under certain conditions, including but not limited to fraud detection or technical issues.
- Intellectual Property Rights
Golden Pokies casino owns all intellectual property rights related to its services, products, trade names, trademarks and logos ("Marks"). By accessing our website and using the Services, you are granted a non-exclusive license for use of such Marks subject to these Terms.
- Limited Liability
Golden Pokies casino will not be liable for any claim arising from your failure to comply with or breach of this Agreement.
- Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws, without giving effect to principles of conflict-of-law rules or the United Nations Convention on Contracts for the International Sale of Goods, which are specifically excluded.
- Termination
Golden Pokies casino may at any time terminate your account or suspend access to our website due to any reason deemed necessary.
- Amendments and Changes
We reserve the right, without notice and in our sole discretion, to modify or update these Terms from time to time for security reasons among other purposes.
- Acceptance of Changes
By continuing use of Golden Pokies casino's Services following changes to these Terms and Conditions you will be deemed to accept such updates.
- Disclaimer
Golden Pokies casino provides information about its services in good faith but does not make any warranties, express or implied regarding the accuracy, completeness or usefulness of that information.
- Governing Law
These Terms are governed by laws applicable where Golden Pokies casino is situated and by entering into an account with us you agree to be subject to our jurisdiction.
By registering for an account on our website, Users confirm their acceptance of these terms and conditions in full.